USA: FREE SHIPPING BOTH WAYS
Our standard free shipping carrier is USPS. Your order will arrive in 2-5 days after the order is placed, unless we email you that there is a delay. If you have questions or concerns, please email us at email@example.com.
YES—We SHIP to Canada— for FREE!
Our standard shipping carrier is USPS. Your order will arrive in 5-10 days after the order is placed, unless we email you that there is a delay. If you have questions or concerns, please email us at firstname.lastname@example.org. We do not include free shipping on returns.
ONLINE RETURN POLICY
We value your support and it is our goal to make sure our customers are completely satisfied. Please feel free to contact us with any product questions at 510-595-7600 or e-mail us at email@example.com and we will do our best to help you.
If for some reason you need need to make a return and/or exchange our policy is:
- Please return within the first 14 days after received.
- Returns must be received unworn, unwashed and with the tags intact.
- Returns will be credited back to the original method of payment. A credit will post to your account approximately four days after the date of processing. It may take up to two billing cycles for the credit to appear on your monthly credit card statement.
- Online sale items must be returned 7 days after received.
- For return shipping label, please email firstname.lastname@example.org give your order number the name of what you are returning and you will be emailed a return label within 48 hours. Drop at USPS in your zip code- thank you!
The following items are non-refundable:
- Returns received after 21 days of the date received
- Returns received in damaged or worn condition