Shipping Policy

Last updated: January 1, 2025

Orders Shipped to U.S. Addresses

Free Standard Shipping: Available for orders over $100 (excluding gift cards, digital goods, or services).
Standard Delivery Estimates:
Continental U.S.: Typically 3–8 business days.
Alaska & Hawaii: Typically more than 8 business days.
APO/FPO Addresses: Delivery may take up to 45 business days after reaching the military post office.
    Shipping Timeframes: Delivery estimates shown at checkout are provided by carriers and are NOT guaranteed.
    Address Accuracy: Select the validated address at checkout to avoid carrier delays.
    Expedited Shipping:
    Orders for UPS Next Day Air or 2nd Day Air must be placed by noon Pacific Time for same-day shipment.
    In-store items may not be eligible for same-day shipping.
      Lost or Stolen Packages:
      Marked as Delivered:
      We are not responsible once the carrier confirms delivery.
      For theft or misdelivery, file a claim with the carrier or your renters/homeowners insurance.
        Not Delivered / No Tracking Confirmation:
        If the carrier fails to deliver, we will replace the item(s) at no cost.
        If sold out, store credit will be issued.
        For delays exceeding 10 business days, we will issue store credit and provide a return label if the package eventually arrives.
          Delays: Replacements may be delayed during weather events or natural disasters until the issue is resolved.
          P.O. Box Deliveries:
          Orders to P.O. boxes will be shipped via USPS.
          Multiple Shipments:
          Orders may be split into multiple packages at no additional cost to the customer.
          International Shipping
          Free Standard Shipping: Available for orders over $250 USD to Europe, Asia, and Australia.
          Returns: Return labels are not provided for international orders.
          Customs & Duties: Customers are responsible for any customs fees, duties, or taxes
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          Lesley Club Member Shipping

          Free Shipping on All Orders to U.S. Addresses: Members enjoy complimentary shipping on every order.
          Orders Over $50: Shipped via USPS Priority or UPS 3-Day (upgraded service at no additional cost).
          Orders Under $50: Shipped via USPS Standard.
          Processing Time: Member orders are processed with priority.
          Return Labels: Members receive free return/exchange labels (limit one per order).